Management of personal data and privacy policies

 

Effective: January 02, 2025 (French version)

Impulsion Acoustique (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Impulsion Acoustique.

  1. SCOPE OF THIS PERSONAL DATA PROTECTION POLICY
  2. DEFINITIONS AND KEY TERMS
  3. WHAT INFORMATION DO WE COLLECT?
  4. HOW DO WE USE THE INFORMATION WE COLLECT?
  5. DO WE TRANSMIT INFORMATION ABOUT USERS TO CUSTOMERS?
  6. DOES Impulsion Acoustique and Acouvapp USE DATA FROM THIRD PARTIES?
  7. HOW DO WE SHARE YOUR INFORMATION?
  8. HOW DO WE USE YOUR EMAIL ADDRESS?
  9. HOW LONG DO WE KEEP YOUR INFORMATION?
  10. HOW DO WE PROTECT YOUR INFORMATION?
  11. CAN MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?
  12. IS THE INFORMATION COLLECTED SECURE?
  13. APPLICABLE LAW
  14. YOUR CONSENT
  15. LINKS TO OTHER WEBSITES
  16. COOKIES
  17. CHILDREN'S PRIVACY
  18. CHANGES TO OUR PERSONAL DATA PROTECTION POLICY
  19. THIRD PARTY SERVICES
  20. INDIVIDUAL RIGHTS OF PERSONS – DATA ACCESS, PORTABILITY AND DELETION
  21. REVISIONS
  22. CONTACT US
 
  1. SCOPE OF THIS PERSONAL DATA PROTECTION POLICY

This Privacy Policy covers the information we collect about you when you use our “Services,” including our website www.impulsion-acoustique.com, its associated subdomains, and our application app.Impulsion-Acoustique.fr and Acouvapp.com, including the browser extension and any other computer software downloadable or made available on the Impulsion Acoustique and Acouvapp website.

By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy and in our terms of service.

If you do not agree to this policy, do not access or use our Service or interact with any other aspect of our business.

  1. DEFINITIONS AND KEY TERMS

To help explain things as clearly as possible in this Privacy Policy, whenever one of these terms is referenced, it is strictly defined as follows:

Application: any Impulsion Acoustique and Acouvapp computer software downloadable or otherwise made available from the Impulsion Acoustique and Acouvapp website.

Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics and remember information about you such as your language preference or login information.

Company: When this policy refers to “Company”, “we”, “us” or “our”, it refers to Impulsion Acoustique and Acouvapp, which is responsible for your information under this Privacy Policy, or to its affiliated companies.

Country: the place where Impulsion Acoustique and Acouvapp or the owners/founders of Impulsion Acoustique and Acouvapp are based, in this case France.

Client: means the company, organization or individual who registers to use the Impulsion Acoustique and Acouvapp service to manage relationships with your consumers or service users.

Device: any device connected to the Internet such as a phone, tablet, computer or any other device that can be used to visit Impulsion Acoustique and Acouvapp and use our Services.

IP address: Every device connected to the Internet is assigned a number called an Internet Protocol (IP) address. These numbers are usually assigned by geographical blocks. An IP address can often be used to identify the location from which a device connects to the Internet.

Personnel: means persons who are employed by Impulsion Acoustique and Acouvapp or who are under contract to perform a service on behalf of one of the parties.

Personal data: any information which, directly, indirectly or in connection with other information – including a personal identification number – allows the identification of a natural person.

Service: means the service provided by Impulsion Acoustique and Acouvapp as described in the relevant conditions (if available) and on this platform.

Third Party Service: refers to business partners, advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you.

Website: The Impulsion Acoustique and Acouvapp website, which can be accessed via this URL: Impulsion-Acoustique.com

Client Company: Legal entity that enters into a subscription contract with Impulsion Acoustique and Acouvapp for the benefit of its members or employees.

You: a person or entity that is registered with Impulsion Acoustique and Acouvapp to use the Services.

 

 

  1. WHAT INFORMATION DO WE COLLECT?

 

We collect and receive the following types of information from you when you use our Services or provide information to us directly through our website, newsletter, surveys.

 

INFORMATION YOU PROVIDE US:

Account and Profile Information : we collect information about you when you create an account to use our Services or subscribe to our newsletter, or when you create or modify your profile in our Services.

For example, you provide your name, email address, company name, password, and authentication information when you register for the Service.

Content about your needs, preferences and other customer data : When you use our Services, you may record information about your personality, needs, or other data. This information includes any information about you, your preferences, and your work organization. This information also includes the Sound Universes of Impulsion Acoustique and Acouvapp that you have listened to, the listening times, and your choices on the platform. Our use and processing of Customer Data is described in more detail in this Privacy Policy and governed by our Terms of Use.

Other Information You Provide : the Services also include our website. We collect other content that you submit to these websites, which includes social media or social networking pages operated by us. For example, you provide content to us when you provide feedback or when you participate in interactive features, surveys, contests, promotions, activities or events. We receive other information from you when you choose to interact with us in other ways, such as when you apply for a job or otherwise communicate with us.

 

INFORMATION WE COLLECT AUTOMATICALLY:

 Usage data : We automatically collect Usage Data about how you interact with our Services when you use them. For example, it may be actions you perform on our platform, such as the number of Sound Universes you have listened to and your activity.

Log data : Our servers automatically record certain types of data when you use our Services. This data is stored in our log files and may include your Internet Protocol (IP) address, device type, operating system or browser, browser settings, date and time you visited. or used our Services, referral website, URL parameters, and error and crash reporting data.

 

INFORMATION WE RECEIVE FROM THIRD PARTIES:

 Third party integrations : If you register or log in to our Services using one of our single sign-on providers (e.g. Google), we collect authentication information provided to us by the provider to enable you to log in.

When you contact us : We receive certain information from third parties when you contact us. For example, when you submit your email address to express your interest in becoming a customer of Impulsion Acoustique and Acouvapp, we receive information from a third party that provides automated fraud detection services to Impulsion Acoustique and Acouvapp.

 

  1. HOW DO WE USE THE INFORMATION WE COLLECT?

Any information we collect from you may be used in one of the following ways:

  • To allow you to know your listening history on Impulsion Acoustique and Acouvapp and the personal information that you have provided;
  • To transmit data aggregated and anonymized to the Client Company if it is a legal entity which provides you with the Impulsion Acoustique and Acouvapp service;
  • To enable our researchers to advance science on sounds (anonymized data);
  • To enable our teams to generate an algorithm that is precise in its recommendations;
  • To provide or maintain our Services and to personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our Website and App (we continually strive to improve our Website and App offerings based on the information and feedback we receive from you);
  • To ensure the security of our services and to protect them against abuse and intrusion;
  • To provide user support and improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
  • To send important account or security notifications;
  • To administer a contest, promotion, survey or other site feature;
  • To communicate with you about the Service and to drive engagement;
  • To protect our legitimate business interests and legal rights and to comply with our legal obligations.

 

  1. DO WE TRANSMIT INFORMATION ABOUT USERS TO CUSTOMERS?

We collect and store information about your needs and preferences in order to provide our Services. We analyze this information to improve our services for you and provide you with your historical data.

Client Companies that subscribe to Impulsion Acoustique and Acouvapp subscriptions for their employees or members need to know if the Impulsion Acoustique and Acouvapp platform meets their needs. We therefore provide data to Client Companies in an anonymous and aggregated manner.

Through the study of this data, the Client Companies cannot identify the employees or the members. The purpose of this data is not to track activity but to communicate general information on the level of satisfaction and well-being of employees or members.

 

  1. DO Acoustic Impulse and Acouvapp USE DATA FROM THIRD PARTIES?

End users may voluntarily provide us with information that they have made available on social media sites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information that social media websites make public by visiting those websites and changing your privacy settings.

 

We receive certain information from third parties when you contact us. For example, when you provide your email address to express your interest in becoming an Impulsion Acoustique and Acouvapp customer, we receive information from a third party that provides Impulsion Acoustique and Acouvapp with automated fraud detection services. We also occasionally collect information made public on social media sites. You can control the amount of information that social media sites make public by visiting those sites and changing your privacy settings.

Other users of our Application may provide information about you when they submit content through the Service. For example, we receive your email address from other users when they invite you to the Service.

 

  1. HOW DO WE SHARE YOUR INFORMATION?

We share information outside of Impulsion Acoustique and Acouvapp only as described below:

Trusted third party : We disclose information to our service providers or other third parties so that they can help us provide our Services and run our business. These include, for example, the hosting and maintenance of our servers and Services, the storage and management of databases, the management of electronic mail, the processing of payments, the provision of a service customers and help with our marketing activities. We will only disclose the information necessary for these parties to perform their services for us, and they are bound by contractual obligations to protect your personal information.

Research laboratories : We disclose information to our partner research laboratories so that they can advance in their research. The data provided is anonymized.

administrators : If you sign up for Impulsion Acoustique and Acouvapp with an email domain owned or managed by your employer or organization, we may share the fact that you have an account with us. We will not share any data that could identify you. The statistics provided to your employer or organization are aggregated and anonymized.

Change in corporate structure : If Impulsion Acoustique and Acouvapp is involved in a merger, acquisition, public offering, sale of assets, insolvency, bankruptcy or similar change in our business structure, we may need to disclose your information to the persons involved in the transaction, subject to confidentiality requirements.

For legal reasons : We may release your information if we believe release is appropriate to comply with a law, regulation, valid legal process, enforceable governmental request, to prevent fraud or a breach of security, to enforce our policies or agreements, or to protect our rights, property, or safety or that of others.

With your consent : Otherwise, we will only share your information with your consent. For example, if you choose to respond to an interview or participate in a video highlighting the services of Impulsion Acoustique and Acouvapp, we may share the information that you have authorized us to share.

 

  1. HOW DO WE USE YOUR EMAIL ADDRESS?

By submitting your email address on our website or app, you consent to receive emails from us. You can unsubscribe from any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the relevant email. We only send emails to people who have given us permission to contact them, either directly or through a third party. We don't send unsolicited commercial email because we hate spam as much as you do.

By giving us your email address, you also authorize us to use it for audience targeting on sites such as Facebook, Instagram, or LinkedIn where we display personalized advertisements to specific people who have chosen to receive communications from us. Email addresses submitted solely through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided us with the same email address by another method, we may use it for all of the purposes set out in this policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

How long we retain the information we collect about you depends on the type of information, as described in more detail below. In general, we retain your information only as long as we need it to provide our services to you and fulfill the purposes described in this policy.

This is also the case for anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and no longer need to retain it to comply with our legal or regulatory obligations, we will delete it from our systems or de-identify it so that you cannot be identified.

 

Account information: We retain information about your account for as long as it is active and for a reasonable period thereafter, in case you decide to reactivate the services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.

When we retain information for the improvement and development of the Services, we take steps to eliminate information that directly identifies you.

Commercial information: If you have opted-in to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, for example when you last opened an email from us or stopped using your account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

 

  1. HOW DO WE PROTECT YOUR INFORMATION?

 

Impulsion Acoustique and Acouvapp are hosted on OVH, a highly secure environment. All data controlled by Impulsion Acoustique and Acouvapp is stored by SCALINGO and SCALEWAY in Europe.

We use industry standard technical and organizational measures to protect your information. We have implemented security practices and development procedures, such as encryption and access controls, to secure the information we collect, store and use.

Although we implement safeguards designed to protect your information, no security system is impenetrable and, due to the inherent nature of the Internet, we cannot guarantee that information, during transmission over the Internet or while stored on our systems or in our care, are absolutely secure against intrusion. Be sure to use secure internet connections, protect your login credentials, and create strong passwords for your account.

 

  1. CAN MY INFORMATION BE TRANSFERRED TO OTHER COUNTRIES?

Impulsion Acoustique and Acouvapp are companies incorporated under French law. We are hosted by OVH in Europe. To provide our services, we transmit, process, and store data in France or Europe, depending on where our third-party processors process the data we transfer to them.

Information collected through our website, through direct interactions with you, or through the use of our help desk services may be accessed and hosted anywhere in the world, including in countries that may not have laws of general application regulating the use and transfer of such data. For example, if you access our Services from a foreign country, data may be stored locally on the device you use to access the Services. To the fullest extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and hosting of such information.

 

  1. IS THE INFORMATION COLLECTED SECURE?

We take precautions to protect the security of your information. We have physical, electronic and managerial procedures to help safeguard, prevent unauthorized access, maintain data security and use your information correctly. However, neither people nor security systems are infallible, including encryption systems. In addition, people may commit intentional crimes, make mistakes, or violate policies.

Therefore, although we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes an indisputable obligation to protect your personal information, you agree that willful misconduct shall be the standard used to measure our compliance with that obligation.

 

  1. APPLICABLE LAW

This personal data protection policy is governed by French law, without taking into account the provisions relating to conflict of laws. You consent to the exclusive jurisdiction of the courts in the event of any action or dispute arising between the parties under this privacy policy, except for persons who may have the right to make claims under of the Privacy Shield or the US-Swiss Framework.

French law, excluding its conflict of laws rules, governs this Agreement and your use of the Website/App. Your use of the Website/App may also be subject to other local, state, national or international laws.

By using Impulsion Acoustique and Acouvapp or by contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you should not engage with our website or use our services. Your continued use of the website, direct engagement with us, or the posting of changes to this Privacy Policy that do not materially affect the use or disclosure of your personal information constitutes your acceptance of those changes.

 

  1. YOUR CONSENT

We have updated our personal data protection policy to provide you with full transparency about the data collected when you visit our site and how it is used. By using our website/application, registering an account or making a purchase, you hereby consent to our privacy policy and agree to its terms.

 

  1. LINKS TO OTHER WEBSITES

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Impulsion Acoustique and Acouvapp. We are not responsible for the content, accuracy, or opinions expressed on such websites, and we do not investigate, monitor, or check such websites for accuracy or completeness. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website's own rules and policies. These third parties may use their own cookies or other methods to collect information about you.

 

  1. COOKIES

Impulsion Acoustique and Acouvapp use "cookies" to identify which areas of our website you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our website/app, but they are not essential to its use. However, without these cookies, certain features may become unavailable or you will have to enter your login details each time you visit the website/app, as we will not be able to remember that you have already logged in.

Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifiable information in cookies.

 

  1. CHILDREN'S PRIVACY

We do not cater to people under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You become aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from someone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

 

  1. CHANGES TO OUR PERSONAL DATA PROTECTION POLICY

We may change our Service and our policies, and we may need to make changes to this Privacy Policy so that it accurately reflects our Service and our policies. Unless required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they become effective. . Thereafter, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not wish to accept this Privacy Policy or any other updates, you may delete your account.

 

  1. THIRD PARTY SERVICES

We may display, include or make available third party content (including data, information, applications and other products and services) or provide links to third party websites or services (“Third Party Services” ).

You acknowledge and agree that Impulsion Acoustique and Acouvapp are not responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Impulsion Acoustique and Acouvapp do not assume and will not have any liability to you or any other person or entity for any Third Party Services.

Third-party services and links to them are provided solely for your convenience and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

 

  1. INDIVIDUAL RIGHTS OF PERSONS – DATA ACCESS, PORTABILITY AND DELETION

At Impulsion Acoustique and Acouvapp, we firmly believe that the confidentiality of your data is very important and we have already implemented strong security and confidentiality practices that go beyond the requirements of this new regulation.

We are committed to helping our customers meet the GDPR's data subject rights requirements. Impulsion Acoustique and Acouvapp process or store all personal data with fully vetted and GDPR-compliant providers. We store all personal data for up to 6 years, unless your account is deleted. In this case, we retain all data in accordance with our terms of service and privacy policy, but we will anonymize it within 180 days.

For any request relating to your personal data, please send an email to us at contact@impulsion-acoustique.fr.

 

  1. REVISIONS

Effective January 02, 2025

 

  1. CONTACT US

The person responsible for the personal data management policy is Myriam BLOUET, administrative and commercial manager.
For all inquiries, please email contact@impulsion-acoustique.fr.